Experienced. Professional. Consistently Excellent.

Frequently Asked Questions

What Every Client Needs To Know Upfront

 

What types of commercial property inspection services do you offer?

  • We provide CCPIA-compliant commercial inspection services in accordance with the ComSOP standard.

  • Every level of inspection can be paired with:

    1. An Accessibility Inspection (ADA compliance review)

    2. A Cost to Cure Report (an estimate of repair costs for identified deficiencies)

    3. A Phase 1 Environmental Assessment (identifies contamination risks, like hazardous substances, petroleum, etc.)

  • Bundled together, those three services form our Property Condition Assessment (PCA) — the most comprehensive due diligence package.

What are the different levels of inspection?

  • 4-Point Commercial Building Inspection — Focused on the four primary systems: roofing, electrical, plumbing, and HVAC.

  • Commercial Building Inspection — A thorough evaluation of major systems, components, and overall condition of the building.

  • Property Condition Assessment — A PCA is the most comprehensive due diligence package. There are three parts to a PCA: 1) thorough evaluation of major systems, components, and overall condition of the building, 2) an Accessbility Inspection, and 3) an Opinion of Cost Report.

What Does a Commercial Inspection Report Look Like?

View our commercial sample reports here, we’ve included multiple building types for reference.

What does the scope of a Commercial Building Inspection include?

You can visit our Services page for more details about the scope of each service.

How does the process of requesting commercial services work?

  1. You submit a proposal request form.

  2. We schedule a consultation call to review property specifics and clarify the inspection level and any necessary add-ons.

  3. We prepare a tailored proposal and send it via email. After you accept and sign, we offer scheduling options.

  4. You pay for inspection services and sign the inspection agreements.

How much do your services cost?

  • Our rates range from $100 to $250 per hour, depending on the scope, timeline, property size, and travel requirements.

  • For a precise quote, please submit a proposal request form.

What happens during the inspection and after?

  • Site Inspection: Certified inspectors conduct an on-site evaluation, including a visual review, photo documentation, and identification of any necessary major system repairs, replacements, or issues.

  • Report Preparation: After inspection, we create a report aligned with the scope you selected, highlighting problem areas, non-compliance, and recommendations.

  • Report Delivery & Review: Once complete, you’ll be notified and can access documents via our inspection portal.

  • Optional Follow-Up Consultation: If you’d like, we can schedule a call to review the findings and address your questions.

Who needs to attend the inspection?

Attendance is not required. Most commercial clients, including investors, lenders, and out-of-state buyers, do not attend the inspection. There may be instances where a point of contact will need to be present onsite during the entirity of the inspection for liability purposes, we always arrange for this during the scheduling process.

Our team conducts the full site evaluation and provides a comprehensive report with photographs, observations, and an executive summary.

If you would like to attend, you are welcome to do so with prior coordination. After the report is delivered, we are also available for a consultation call to review findings and answer questions.

What kinds of buildings do you inspect?

We work with many types of commercial properties, including:

  • Office buildings and suites

  • Warehouses / storage / industrial facilities

  • Retail buildings / shopping centers

  • Daycares, schools, nursing homes

  • Restaurants / commercial kitchens

  • Multi-family residential buildings / motels / hotels

  • Churches, religious centers

Who are your typical clients?

We serve a diverse group of clients, including:

  • Commercial Brokers

  • Investors

  • Lenders

  • Builders / Construction Managers

  • Buyers and Sellers

  • Building Owners / Managers

  • Tenants / Business Owners

  • Due Diligence Companies

Policies & Scope of Practice

Qualifications & Experience

  • Our inspectors are certified by CCPIA — trusted, accredited training.

  • We use ASTM E-2018-15 as the baseline standard for all inspection reporting.

Liability & Risk

  • No inspection report is perfect. We hold the highest qualifications and maintain liability insurance to ensure we minimize errors and omissions. No inspection is a guarantee or warranty of any kind. Liability is limited to the inspection fee.

Inspection Agreements

  • We require that every commercial inspection client agree to and sign our inspection agreement. This is standard practice within the inspection industry and meets insurance compliance standards. Included in the agreement is the scope of practice, outline of the payment policy and guarantee of payment, limitations and liabilities, procedures for submitting claims, and more.

Payment and Scheduling Policy

  • The inspection is scheduled immediately upon acceptance of the proposal.

  • 100% of the inspection fee is due within 24 hours of accepting the proposal.

  • The individual or entity signing the Agreement is financially responsible for all inspection fees and any optional services selected, even if signing

    on behalf of another party such as a buyer, seller, lender, broker, or property manager.

  • A $350 fee will be charged for any cancellation or rescheduling that occurs within 72 hours of the scheduled inspection start time.

  • Preferred payment methods are secure credit/debit cards or ACH transfers.

  • We do not offer net payment options.

  • We do not offer defer-to-closing payment options.

  • Reports are not released until agreements are executed and fees are paid in full.

Travel Policy

  • We are willing to travel to any location within OK, AR, KS, and MO. When we travel to a commercial inspection site, we charge the inspector's hourly rate for the duration of the expected travel time. Should an overnight stay be required (for a multiple-day project), we calculate hotel fees and meals into the inspection cost.

What does a commercial inspection report look like?

We utilize an intuitive report-writing software, enabling clients to view reports in multiple formats and easily share them with contacts. Our reports include written, detailed findings and explanations as well as professional images.

HOW IS your inspection REPORT DELIVERED?

Our reports are delivered via email.

How long does it take to receive the report?

Most commercial inspection reports are delivered within 3–5 business days after the site inspection. Larger projects or those with additional services such as Accessibility Inspections or Cost to Cure reports may require additional preparation time.

Phase 1 Environmental Assessment (ESA) reports can take 10–15 business days after the site inspection.

Who will perform the inspection?

Our team of highly qualified and CCPIA-certified commercial building inspectors will perform the onsite inspection.

are commercial inspections completely EXHAUSTIVE?

4.4 Uncertainty - 4.5 Subjectivity - 8.1. Limitations:

The client should understand that no inspection report is completely accurate. A report is only the written communication of the observations made and research conducted by the inspector. The report contains those items which, in the inspector's opinion, are likely to be of interest to his/her client. The client should understand that the inspection report is, to a large degree, the subjective opinions of the inspector based on his/her observations and research within the limits of access, time and budget, and without the aid of special equipment or meters, and without dismantling, probing, testing or troubleshooting, and without detailed knowledge of the commercial property, its components or its systems. The inspection report is not much more than a subjective professional opinion.

I. An inspection is not technically exhaustive.

II. An inspection will not identify concealed or latent defects.

III. An inspection will not deal with aesthetic concerns or what could be deemed matters of taste, cosmetic defects, etc.

IV. An inspection will not determine the suitability of the property for any use.

V. An inspection does not determine the market value of the property, or its marketability.

VI. An inspection does not determine the insurability of the property.

VII. An inspection does not determine the advisability or inadvisability of the purchase of the inspected property.

VIII. An inspection does not determine the life expectancy of the property, or any components or systems therein.

IX. An inspection does not include items not permanently installed.

X. These Standards of Practice apply only to commercial properties.

(sourced from InterNACHI COMSOP)

Does the COMMERCIAL inspection provide guarantee, warranty, or insurance of any kind?

4.7 Not a Warranty, Guarantee or Insurance Policy

The inspection is not a warranty, and the inspection report is merely the written communication of the inspector's subjective opinion on the condition of the subject property. (sourced from InterNACHI COMSOP)

To what degree is the client/owner/agent to provide access to the physical property and documentation regarding the property?

6.2 Access Responsibility

It is the client's responsibility to arrange for the inspector to receive timely access to the subject property for the walk-through survey portion of the inspection, as well as access to all documents and interviewees needed for the research portion of the inspection. This includes access to all documents, information and previously generated reports in the client's possession. The inspector is not responsible for obtaining, reviewing or providing information, should the source withhold, impede or delay access. Anything that hinders the inspector's access should be noted in the report. (sourced from InterNACHI COMSOP)

Does every inspection include an Opinion of Cost Report?

This is an additional service that can be arranged for a client. The cost, in both time and money, of acquiring additional information about the subject property to provide an Opinion of Cost Report will increase the price of the inspection.

7.12 Cost to Remedy

The inspector is not required to provide repair estimates or opinions of costs to remedy. The inspector may offer opinions about such costs as a courtesy, but the offering of these opinions is outside the scope of a “typical” (*) commercial inspection. (*) added for clarity - (sourced from InterNACHI COMSOP)